Most people in the business world know about Slack, the productivity messaging tool. Three million users and 77 of Fortune 100 companies use it. Maybe you savor the fact that working at a hostel has nothing in common with working at a corporation, but when it comes to this messaging tool, you’re mistaken. Here are the reasons why Slack is the ideal communications tool for your hostel.
Most hostel inboxes are cluttered with emails of every kind. As a result, this can become another chore, another space in your hostel for employees to keep clean. Using Slack enables your hostel team to communicate without the clutter. There are different channels to organize all the different functions of your hostel. Message the Housekeeping channel to let them know Room 203 is checking out late. Ping the Front Desk channel to remind the morning shift about the school group checking in. If the heater in Room 112 breaks, alert the Maintenance channel. Using Slack to replace your communications log or incident reports will save you time, keep you organized, and enable you to quickly share information with the right people.
Also, the program allows you to set different Alerts for different kinds of messages. This ensures that you’re instantly notified about the things that matter most, but you leave non-urgent, low-importance items for later. With Slack, your employees can read back on messages they missed if they need to, but unnoticed messages don’t become clutter in an inbox.
Slack integrates with hundreds of other applications. Jibble allows employees to clock in and clock out. Upkeep will enable your staff to create maintenance work orders. Housekeeping can use Manifestly keep track of which rooms need cleaning. Tech savvy hostels can even configure Slack to take bookings or manage a CRM platform. Instead of training employees to keep up with different systems, you can use Slack to do it all, quickly and easily.
Fast and Easy
Using Slack is like having a conversation, whereas sending an email is like writing a letter. This type of instant communication is more convenient and timely for your staff than checking their emails at the beginning of their shift. Instead of sitting down at the computer to draft lengthy email, tap out a quick message on your cell phone. You can access the app from cell phones, tablets, or computers, making it perfect for people in hostels who are on the move. Your front desk staff can use computers, whereas housekeepers and maintenance staff can use slack from a mobile device.
Most importantly, Slack is fun
Working at a hostel is supposed to be fun, and how you communicate can be part of it! Express your emotions with emojis. Ask Poncho the Weathercat for today’s weather. Start a channel to catalogue all the funny things you overhear in the hostel. This is a tool your team will want to use, not have to use. Making it fun will improve your communications and make things better for everyone.
Improve the way your hostel communicates. Start using Slack today.